Effective Date: 1/1/2021
Information We Collect
Pipedream may collect the following information from or about you:
Information You Provide To Us - We collect information you provide to us. For instance, when you register to use the Site, we may collect your name, email address, credit card information, billing address, ZIP code, employer or organization information, and/or other details to help you with your experience. We may also collect information entered when you place an order, fill out a form, use live chat, request technical support, or enter other information on our site.
The Site may present you with the opportunity to sign up to receive newsletters, email correspondence and/or other communications from us in order for us to provide up-to-date information about the Site, and to publicize and promote certain products, content and services offered by us, our business partners and/or other third parties. When there is a separate sign-up for communications, we may ask for your contact information such as name and email address, and, sometimes, demographic and profile information. We will ask you to confirm your consent to any such uses at the time you sign up for these services or communications.
We may automatically collect certain Information about your equipment, browsing actions and other patterns by using certain automatic data collection technologies when you visit, access and/or interact with the Site, including:
Log Files – When you use the Site, our servers automatically collect certain Information including Information that your browser and/or device sends whenever you visit a website and/or use the applicable device. Such Information may include your IP address, browser type and settings, and other usage data.
Information about Your device – We may also collect Information about the device that you access and/or use the Site on, including what type of device it is, unique device identifiers, and other data provided by your applicable third party service provider and/or device manufacturer. You should read the policies of such third parties in order to learn more about what Information your device makes available.
Other Non-Personal Information – Other non-personal information related to your use of the Site, including usage, traffic data and other communication data and resources that you access when you interact with the Site.
We may supplement the Information we collect with information from other sources, such as publicly available information from commercially available sources and information from our affiliates or business partners.
Data Collected Through Cookies and Similar Technologies - Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.
Cookies and Local Storage - One technology we use is called a cookie. A cookie is a small data file that is transferred to your computer’s hard disk. We may use both session cookies and persistent cookies to better understand how you interact with the Site, to monitor aggregate usage by our users and web traffic routing on the Site, and to customize Content and advertising. These uses allow us to improve the Site. We may create a unique device or user ID for you and store it in a cookie so we can customize your experience based on your preferences.
We may collect information through other kinds of local storage (also referred to as "Flash cookies") and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called "browser cookies," even though they may be stored in different parts of your computer.
Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. For information about disabling cookies or deleting information contained in Flash cookies, please click here. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the Site.
Web Beacons or Pixels - In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, ad, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.
Account and Profile Data from Third-Party Site - If you choose to log-in, access or otherwise connect to the Site, or contact Pipedream, through a Third-Party Service (such as Facebook), we may, for example, collect your user ID and user name associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, pages you have "liked" and other account and profile data).
Third-Party Data - We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).
Sharing Information with Third Parties
We may share information collected from or about you with third parties as explained further below, including business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with Pipedream.
Business Partners - We work with a number of business partners who help us offer the Site, including, for example, product distributors, content providers, and corporate owners. We may share information collected from or about you with such business partners.
Social Networking Site - When you choose to share information with social networking services about your activities on the Site, including products or content you like on Pipedream, information about you and your activities will be shared with that social network.
Service Providers - We may share the information collected from or about you with companies that provide services to us and our business partners, including companies that assist with payment processing, analytics, data processing and management (e.g., to facilitate our targeted advertising and marketing efforts), account management, hosting, customer and technical support, marketing (e.g., email, online or direct mail communications) and other services.
Your Browsers and Devices - We may work with service providers who use information collected from or about you to help us identify the browsers and devices you use for various purposes, including for targeted advertising, analytics, attribution, and measurement purposes. For example, these service providers (along with Pipedream) may use your activity on one browser or device to serve you with more tailored advertising on another browser or device. In connection with your use of browsers and devices, please note that certain opt out choices you have as described in the section titled “Participation and Opt-Out Options” apply only to the specific browser or device from which you opt out.
Advertisers and Advertising-Related Service Providers - We may share the information collected from or about you in encrypted, aggregated, or de-identified forms with advertisers and service providers that perform advertising-related services for us and our business partners in order to tailor advertisements, measure and improve advertising effectiveness, and enable other enhancements. This information includes your use of the Site, websites you visited, advertisements you viewed, and your other activities online.
Third Parties When Required By Law or When Necessary to Protect Your or Our Rights - In some instances, we may disclose information from or about you without providing you a choice. For example, we may disclose your information in the following ways: to protect the legal rights of Pipedream and our affiliates or partners, and each of our respective equity holders, directors, officers, employees, agents, and business partners; to protect the safety and security of users of the Site or third parties; to enforce our sales agreements; to protect against fraud; for risk management purposes; and to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify us that you believe your legal rights have been violated by Pipedream or another user of the Site, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.
Third Parties in Connection with Certain Transactions - If we sell all or part of our business, make a transfer of assets, or otherwise might be involved in a change of control transaction, or in the event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction, including the due diligence process.
We may advertise Pipedream offerings both on the Site as well as on other platforms and services. We also may display advertisements from other companies on the Site, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies. This section provides additional information about the collection and use of information from or about you in connection with such advertising.
To learn about opting out of interest-based or online behavioral advertising, please see the information we have provided in the section titled “Participation and Opt-Out Options” below.
Participation and Opt-Out Options
You have the following choices regarding how we and third parties use certain information collected from or about you.
Opt-Out from Promotional Communications - You may opt out of receiving promotional communications from Pipedream by clicking the "unsubscribe" link in a particular promotional communication. Please note that you cannot opt out from receiving all communications from Pipedream, including administrative messages, service announcements, and messages regarding the terms and conditions of your account because those may contain important information.
You can choose to receive push notifications from Pipedream on your device. If you do not wish to receive push notifications, you can use your device’s settings to turn them off.
Opt-Out Options for Third-Party Online Behavioral or Interest-Based Advertising on Websites (including Mobile Websites) - Some of the third parties that collect information from or about you on the Site in order to provide more relevant advertising to you on websites participate in the DAA Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more and to make choices about the use of your information for online behavioral advertising on websites, please click here. Please note that if you opt out of online behavioral advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
In addition, some of the advertisers, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may be members of the Network Advertising Initiative ("NAI"), a cooperative of online marketing companies that offers a centralized tool for opting out of interest-based advertising delivered by each of its member companies. If you would like to obtain more information about interest-based advertising and the NAI and make choices about their members’ use of information from or about you on websites, please click here. Please note that if you opt out of interest-based advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
There is currently no consensus among industry participants as to what "Do Not Track" means and how to respond to "Do Not Track" browser signals. As such, we do not respond to such signals. Instead, to opt-out of website-based third-party interest-based or online behavioral advertising, please exercise one of the choices listed above.
Opt-Out from Collection of Precise Location Data from Your Mobile Device - You can opt out of our collection of precise location data from your mobile device in your device settings, for example, by disabling "Location Site" for the applications in your iOS device’s settings. Please note that by opting out of our collection of precise location data, your access to the Site on your mobile device may be limited depending on your subscription.
Additional Choices for California Residents - If you are a California resident, you may be entitled to request certain information regarding our disclosure, if any, of personal information (such as your name and contact information) to third parties who wish to contact you or send you promotional information about their products and services directly (as compared to when the third party is acting on our behalf or you have provided your personal information as part of a co-promotion by Pipedream and the third party). If you are a California resident and would like to request a copy of information regarding our disclosure to third parties for their direct marketing purposes in the preceding calendar year, please send us a letter at the following address:
Pipedream Products, LLC.
8501 Fallbrook Ave., Suite #370
West Hills, CA 91304
Attn: CA Resident Privacy Inquiry
Security and Account Access
We use a variety of physical, technical, and administrative measures designed to help safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. Despite these efforts, please note that there is always a possibility that a breach in data transmission or storage may occur. We want you to feel confident in our security when using the Site, but we cannot guarantee the security of any information from or about you 100% of the time. Please refer to the U.S. Federal Trade Commission’s website for information on how to protect yourself from identity theft.
The Site is not directed to persons under the age of eighteen (18) (or twenty-one (21) in places where eighteen years is not the age of majority). You must be at least eighteen (18) years of age (or twenty-one (21) years of age in places where eighteen is not the age of majority) to access, use, or register for the Site. We do not knowingly collect, use, or disclose personal information from persons under the age of eighteen (18) (or twenty-one (21) in places where eighteen is not the age of majority). If we learn that we have collected the personal information of a user under the age of eighteen (18) (or twenty-one (21) in places where eighteen is not the age of majority) we will take steps to delete the information as soon as possible.
Deleting Your Pipedream Account
You may delete your Pipedream account by contacting us using the contact information provided below. Please note that we may retain some information from or about you in accordance with applicable law, including for various legal, operational, accounting, and auditing purposes even if you request your account to be deleted.
Pipedream is headquartered in the U.S. and the Site is intended for users in the U.S. By viewing or otherwise using or accessing the Site, you consent to the transfer of information to the U.S. to the extent applicable, and the collection, storage, and processing of information under U.S. laws.
8501 Fallbrook Ave., Suite #370
West Hills, CA 91304